Refund Policy

1. General Refund Policy

All transactions on CS2Monti.org are final. Due to the nature of digital goods and instant trades, refunds are generally not provided.

2. Refund Exceptions

Refunds may be issued in the following cases:

• ⚠️ Technical errors that prevented a successful transaction.
• ⚠️ Unauthorized charges due to security breaches (must be reported within 24 hours).
• ⚠️ Duplicate payments (refund will be issued for the excess amount).

3. How to Request a Refund

If you believe you qualify for a refund, contact our support team:

📧 Email: admin@cs2monti.org

📍 Address: 80 Grange Walk, London, England SE1 3DT

All refund requests will be reviewed within **5 business days**.

4. Chargebacks & Disputes

If a chargeback is initiated without contacting support first, your account may be suspended.

5. Changes to Refund Policy

CS2Monti reserves the right to update this policy at any time. Changes will be posted on this page.